Privacy Policy

Introduction

Welcome to MOC Services Clean. This Privacy Policy explains how MOC Services Clean ("we," "us," or "our") handles personal information obtained through our website, communications, and cleaning service inquiries.

Our website provides information about commercial cleaning, janitorial services, office cleaning, warehouse cleaning, tile and carpet cleaning, pressure washing, and sanitizing services in Orlando and Central Florida.

By visiting our website or contacting our team, you may provide information that is handled as described in this policy, subject to applicable law.

Information We Collect

Depending on how you interact with MOC Services Clean, we may receive the following types of information:

• Contact Information: Your name, email address, telephone number, and mailing or business address.
• Service Information: Details about your facility, location, preferred cleaning services, and scheduling needs.
• Communications: Information you provide when communicating with us by phone, email, or other available contact methods.
• Website Usage Information: Certain technical information such as browser type, device information, IP address, and pages viewed may be recorded by the website, hosting provider, or configured website services.

The information collected will depend on which features, contact methods, and third-party tools are active on our website.

How We Use Your Information

We may use personal information for purposes related to operating our business and delivering requested services, including:

• Responding to inquiries, questions, and service requests.
• Providing estimates and discussing commercial cleaning requirements.
• Arranging cleaning appointments and communicating service details.
• Providing customer assistance and following up on requests.
• Maintaining and improving website functionality.
• Protecting the security of our website and business.
• Meeting applicable legal, regulatory, and recordkeeping obligations.

If we send promotional communications, we will do so in accordance with applicable law and honor applicable opt-out requests.

Cookies and Website Tracking

Cookies are small files that websites may place on your browser or device. Our website and services embedded within it may use cookies or similar technologies to support functionality and understand website activity.

Depending on the tools enabled on our website, cookies may be used for:

• Essential website operations and security.
• Remembering certain website preferences.
• Website performance and traffic measurement.
• Supporting third-party embedded features.

You can manage or disable many cookies through your browser settings. Disabling some cookies may affect website functionality.

How We Share Information

Personal information may be shared when reasonably necessary to operate our business, deliver services, or comply with applicable legal obligations.

Depending on the systems used, recipients may include:

• Website hosting and technology service providers.
• Communication and customer support service providers.
• Scheduling, business administration, and operational service providers.
• Government authorities or other parties when required by applicable law.

Any sharing for advertising or other purposes beyond those described above should be separately disclosed where required by law.

Data Security

MOC Services Clean recognizes the importance of protecting personal information.

We aim to use reasonable administrative and technical safeguards appropriate to the information we handle. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

If you believe your information has been compromised through your interactions with us, please contact our team.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, and meet applicable legal obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and any applicable legal requirements.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the ability to request access to, correction of, or deletion of certain personal information, subject to applicable requirements and exceptions.

You may contact MOC Services Clean using the contact information below to submit a privacy-related inquiry or request.

Third-Party Websites

Our website may contain links to third-party websites or embedded services.

Third-party services may operate under their own privacy policies and information-handling practices. We encourage visitors to review those policies before providing personal information to external websites.

Children's Privacy

Our website and commercial cleaning services are not directed toward children under the age of 13.

If you believe a child has submitted personal information through our website, please contact us so that we can review the situation and take appropriate action.

Changes to This Privacy Policy

MOC Services Clean may update this Privacy Policy from time to time to reflect changes in our website, business practices, or applicable legal requirements.

Updated versions will be published on this page with a revised effective or last-updated date.

Contact Information

If you have questions about this Privacy Policy or how MOC Services Clean handles personal information, please contact us using the information below.